SCOPE

• Services may include: (a) bird-exclusion mesh around solar panel arrays; (b) bird spikes on selected ridges/eaves/ledges; and (c) solar panel/roof washing only if listed as a line item.
• Prevention-only jobs (mesh or spikes alone) are acceptable; only items listed on the quote are included.

HUMANE RESULTS & TIMING

• Our work humanely removes access/perches and makes the area less convenient for birds.
• Bird activity may not cease immediately; allow up to 14 days for birds to relocate.

CLEANING LIMITS

• We remove accessible nesting material/debris as needed for installation. Heavy feces buildup or deep cleaning is not included and can be quoted separately.

INSTALLATION METHODS

• Mesh is attached to solar panel frames with approved clips; corners and obstructions are sealed to prevent entry. No drilling into solar glass.
• Spikes are adhered or mechanically fastened per substrate and manufacturer guidance.
• We avoid roof penetrations whenever reasonably possible; any necessary fasteners are sealed.

STANDARD WARRANTY – 1 YEAR

• One (1) year workmanship/materials warranty on installed mesh and spikes. If birds gain access under protected panels or perch on spiked areas due to our materials or workmanship, we will repair/restore those covered areas at no charge.
• Exclusions: pre-existing roof/panel issues; acts of God/extreme weather; damage/alteration by owner/contractors/roofers; new equipment added after install; animals other than birds; areas not treated by us; normal wear; cosmetic residue from sealants/adhesives.

EXTENDED WARRANTY – OPTIONAL 2 OR 3 YEARS

• If purchased as a line item, the same coverage/exclusions extend to the stated term. Transferable to the next homeowner with written notice.
• If not purchased at install, extended coverage may be added within 30 days after our inspection.

NOT INCLUDED UNLESS STATED

• Electrical work; panel/roof/gutter/structural repairs; hazardous-material abatement; painting; permits; prevailing wage/union requirements; incidental roof or building improvements.

CUSTOMER RESPONSIBILITIES

• Provide safe access (driveway/parking/ladder setup), keep areas clear, restrain pets, and disclose known roof defects or fragile surfaces.
• We may reschedule if conditions are unsafe (weather, pests/bees, unstable or brittle roofing).

SCHEDULING, CHANGES & VALIDITY

• Price valid for 30 days. Scheduling windows are estimates and may shift for weather/safety.
• If actual site conditions differ materially or additional work is requested, we will issue a change order for approval before proceeding.

PAYMENT & FEES

• Payment due upon completion; no deposit required.
• If we arrive and you need to reschedule, a $29 trip fee applies.
• Invoices unpaid after 15 days may incur late fees and reasonable collection costs.

PHOTOS & MARKETING

• We capture before/after photos for quality control and warranty. Unless you opt out in writing, we may use anonymized images (no names/addresses) for marketing.

RISK & LIMITATION OF LIABILITY

• We use reasonable care; we are not responsible for pre-existing or latent defects. Our total liability is limited to the contract price; no incidental or consequential damages.

GOVERNING LAW

• California law governs; venue in Alameda County, CA.

LICENSE & INSURANCE

• Bird Proof is fully insured. California Contractor’s License (CSLB): 884246.